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Dear Mr Cornwell
Firstly your intro above is not unfriendly at all; just plain common sense, but unfortunately they do not teach that in schools these days.

I would like to thank you for allowing Calibre Audio Library to record your books.  They do not have only blind members,but accept other physical disabilities.  These days I can only hold a book for a short while, especially if it is a fat one.  I cannot imagine living in a house without large areas of bookshelves and still buy books or get them as presents, but now I have two shelves of unopened books including most of your later ones. Thanks to Calibre I can listen to a book then, if I want to re-read it, it is not quite so frustrating having to put it down.
Thank you for the books and for Calibre.
All the best
Anna